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© 2018, 2019 Third Reality, Inc.

Need support? We are here to help!

First, check our compatibility page to make sure your desired configuration is supported.

Next, we suggest you start with our documentation. If the quick start guide doesn't do it, take a look at the user manual for your product, you will find more details there.

Next step is our knowledge base. You can see answers to frequently asked questions or if you don't see what you are looking for, you can ask a question. Be mindful that answers may take a few days, so use this only for questions that are not time critical. Also note that many questions have been addressed by ourselves and our customers at our Amazon site.

If you still need help, please contact us directly:

  •  telephone: 800-817-6870 (6AM -10AM EST) or 800-341-9616 (6PM - 2AM EST).

Your satisfaction is extremely important to us! Please reach out to let us know how we can improve.